Application Fluency Delivers the User Experience Workers Now Expect - Next Generation Networks

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»Free Premium Content Next Generation Networks: 8/21/2012 eNewsletter

Featured Articles » Factors When Choosing a Data Center Connect Solution » Who is Responsible When the Cloud Goes Down? » Alcatel-Lucent Launches Consulting and Pro Services Practice, Helping Service Providers be Open for Business Using APIs » A Virtual Desktop is Only as Good as its Cloud Services Provider   Sponsored By: TMC's CUSTOMER Magazine - Target. Engage. Deliver. Companies must know who to target, how to engage, and how to deliver customer needs efficiently and effectively. CUSTOMER will help the enterprise and contact center keep tabs on the latest strategies in customer experience management and social media. CUSTOMER premieres in September 2012. (TMC's CUSTOMER Magazine is an evolution of Customer Interaction Solutions.) SUBSCRIBE NOW   Top Stories » Determining if BYOD Accommodation is Right for Your Enterprise » NICE Showcases Next Generation 9-1-1 Call Center Solution » Next-Gen iPhone's Smaller Dock Connector Not Environmental Choice » Webinar Explores How SIPEnable Legacy PBXs Help you Capitalize on your Investment and Take Advantage of Next-Gen Technology   From The Expert Corner August 20, 2012 Application Fluency Delivers the User Experience Workers Now Expect By Mae Kowalke, TMCnet Contributor The pervasiveness of bring-your-own-device (BYOD) and increasingly sophisticated consumer services have raised the bar for corporate IT departments. Employees expect a lot from the enterprise end user experience, more than in the past and expectations are accelerating. To stay competitive, companies must address these expectations. This top-of-mind subject is the subject of a recent Alcatel-Lucent (News - Alert) white paper, “Application Fluency for a High-quality User Experience“ Enterprises must evolve their network infrastructures to support end-user mobility with bandwidth hungry applications on a variety of devices…The network must eventually evolve to allow connections to be maintained as end users move across the enterprise boundary and shift between different access technologies: wired, Wi-Fi, 3G, femtocell, and more.”. The paper notes that: This requires what Alcatel-Lucent calls application fluency. Enterprise networks must be converged and fluent in a variety of applications to deliver a high-quality enterprise end user experience... Read More   Featured Video Next Generation of Call Center Interaction Recording from Accurate Always   TMCnet Free Premium Content » The Benefits of Unified Communications in Small and Medium Businesses (SMB) » Creating a Resilient Communications Environment Utilizing SIP Trunks » Simplifying the Management of Virtualized Network Elements in Telecom   Featured Channels » Network Diagramming » Netflow » Unified Communications Software - Unified Communications Software   Webinars Download One of Our Webinars Today to learn about new opportunities to enhance your business. http://www.tmcnet.com/webinar/   Become a TMCnet Columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Managing Editor, Erik Linask, at elinask@tmcnet.com for details.

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