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Kamis, 08 Desember 2011

From the Masters: A crash course on customer service...

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today's inspiration
A crash course on customer service...

The following is from Customer Love: Great Stories about Great Service by Mac Anderson. "Customer service is not a department...it's an attitude." Today, we'd like to offer a 3-minute crash course on customer service! It's a simple, but powerful explanation about making your customers feel loved.

Click here for today's message!
humor
The Wedding
Attending a wedding for the first time, a little girl whispered to her mother, "Why is the bride dressed in white?" "Because white is the color of happiness, and today is the happiest day of her life." The child thought about this for a moment, then said, "So why is the groom wearing black?"

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