RainStor Obtains Hortonworks Certification for Data Platforms - TMCnet's Financial eNews

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ITEXPO Las Vegas begins in: 54 Days. REGISTER NOW!   Featured Articles » Nexonia Adds Multi-User Feature to Mobile Expense Reports Mobile Application » American Express Middle East Corporate Spending Survey: UAE Companies Adopting Smarter Business Practices Post-Crisis » SutiSoft Debuts SutiProcure 3.1: Web-Based Procurement Management Solution » Coupa and Orbitz to Deliver Integrated Expense Management and Travel Booking Solution   Sponsored By: Liveops Webinar: Re–evaluate Your Contact Center Infrastructure for Maximum ROI Monday July 8th, 2013 11:00 AM EST/ 8:00 AM PST Register Stop! Your contact center infrastructure plan is out of date! Forrester data shows that 75% of consumers move to another channel when online customer service fails. However, only 35% of brands have or are planning to integrate their customer service channels in the next 12 months. There is an undeniable disconnect in consumers' multichannel service expectations and how brands are managing and providing multichannel customer service. Did you know that: The chat channel’s high customer satisfaction ratings are right on the heels of the most preferred customer channel, voice? The ability for the agent to see cross-channel customer interactions--current and historical--has never been more important for achieving customer excellence? The best-of-breed approach to supporting a set of diverse channels has slipped in favor of having all channels integrated into a consistent suite? The ownership of social interactions, mobility and voice of the customer initiatives is being shared more than ever with the contact center? The world of contact center infrastructure planning is changing. Today's tech-savvy, smart-device addicted consumers are making sure of it. Join Forrester’s Art Schoeller, Principal Analyst Serving Application Development & Delivery Professionals and Keith McFarlane, CTO for LiveOps Platform, as they address the topics above, and discuss the best approach to re-evaluating and adjusting your contact center infrastructure plans today for a greater ROI in the long run.   Top Stories » SutiSoft Unveils SutiExpense 4.1 » You Are the Way You Fly: All MyExpenses Offers Businesses Tools to Cut Travel Expenses » DayNine Taps Industry Veteran Charles Decker to Spearhead its Workday Financials Practice » Paycom Releases Infographic on Selecting the Best Human Capital Management Technology for Your Business   From The Expert Corner July 02, 2013 RainStor Obtains Hortonworks Certification for Data Platforms By Brian Anderson , TMCnet Contributing Writer RainStor, a provider of big data management databases and services, successfully completed product testing and benchmarks necessary to have its database certified on the Hortonworks Data Platform (HDP). Hortonworks tested Rainstor for data load, data compression and query response performance against financial services trade data. RainStor managed to load one billion records in 47 minutes on HDP, a 29X data compression rate. The certification endorses RainStor and its abilities on Apache Hadoop deployments. Read More    Featured Videos Adva Helps Customers Monetize Their Mobile Networks    Featured Resources » M2M for business security: Connect and extend your site and asset security » SAP Enterprise Mobility: Bringing a Cohesive Approach to a Complex Market » Re–evaluate Your Contact Center Infrastructure for Maximum ROI   Featured Channels » Telecom Expense Management » Software Monetization » Enterprise Mobile Solutions   Advertise With Us   General advertising Info: Click here      Become a TMCnet columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.

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