July 29, 2013 While cloud computing makes a compelling business case, many CIOs are still concerned about making this technology shift for fear of the potentially unforeseen costs involved, according to the results of a new study. In fact, the Compuware (News 
- Alert) poll revealed concerns over the hidden costs of cloud has been cited by nearly 80 percent of tech managers, ranging from unexpected system bottlenecks to loss of customers.
Despite such concerns, cloud continues to grow at impressive rates. By 2016, cloud software will account for 56 percent of global enterprise software sales of $370 billion, versus 43 percent of $303 billion this year, according to research firm Gartner (News - Alert).
Furthermore, based on the survey results, CIOs rated cloud computing as their top investment priority in both the short and long term, with integration between public, hybrid and private cloud cited as the most important trend in the cloud computing space over the next five years, according to Bernd Greifeneder, CTO of Compuware’s APM (News - Alert) business unit.
“With cloud adoption topping the list of priorities for CIOs, companies are clearly seeing a benefit to the agility, flexibility and time-to-value that cloud services can deliver,” Greifeneder said in a statement. “But CIOs are right to carefully consider the impact cloud and third-party services can have on end-user experience. The dynamic and remote characteristics of cloud-based applications require a new, smart and automatic approach for deep, proactive monitoring that not only identifies end-user experience problems but also provides deep diagnostics for problem resolution...Read More >>>
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