This week I read James Surowiecki’s article in the New Yorker about RIM. James wrote a good historical piece but for some reason felt that Apple’s success could be accredited to its open system while RIM has a closed system.
First let’s add some more wisdom about smartphone history. It’s not that RIM was a closed system that led to troubles; it was instead the importance of the mobile Web.
RIM had built the perfect device for email; it was as Surowiecki points out “a staple of the business world,” and it made it so that texting was easy for everyone; a keyboard instead of the 12-button keypad was its initial strength.
However, the Web was not easily contained on RIMs screen size and the browser plus navigation was a kludge at best. Though, RIM still deserves more credit than that because of BlackBerry Messenger... Read More
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