In business, some customers are more valuable than others. But how do you know which customers to pursue? Let Wharton show you how. During an 8-week online program taught by marketing professor and author Peter Fader, you'll learn to decipher the customer data that flows into your company. Discover new ways to identify and target your most valuable customers — by using the strategy known as customer centricity. This course will show you how to: - Make informed decisions about investing in customer centricity
- Find the most effective ways to execute a customer-centric strategy
- Balance customer-centric and product-centric efforts within your company
- Make a case for customer centricity in your organization
ONLINE ONLY • March 3–April 27, 2014 Act now. Enrollment will be limited. Contact a Program Consultant today for more information at execed@wharton.upenn.edu or call +1.215.898.1776 (worldwide). Mention code: SVC14C. |
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