Fully understand digital health with this chart.
 | | Digital Health Chart | | | | Nearly half of millennials don't have a primary care physician… Forty-five percent of millennials don't have a primary care physician — and that's largely due to providers' failure to create a consumer-oriented healthcare experience.
Millennials' avoidance of primary care is representative of the generation's preference for a more retail-like healthcare service that emphasizes speed and personalization, which is threatening providers' bottom lines.
 | | | * This chart was taken from Business Insider Intelligence's Digital Health coverage, which is only available to premium subscribers. You can get full access to this chart as well as other timely updates when you sign up today.
Here are some other key points from the study:
- Providers' inability to offer a consumer-oriented healthcare experience is driving millennials toward more convenient services.
- Millennials gravitate toward healthcare services that offer accessibility and speed. Thirty percent of millennials have used a walk-in clinic, versus 18% of Gen Xers and 14% of baby boomers.
- But most providers aren't delivering on these expectations. For example, the average wait time to schedule a new physician appointment was 24 days in large US cities in 2017, up from 18.5 days in 2014.
- Unsatisfied millennials will not be loyal their healthcare providers. Ninety-two percent of US millennial patients say they'd switch providers "without hesitation" if they weren't satisfied with the level of care they were receiving.
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