Fully understand big tech in healthcare with this chart.
| | Big Tech in Healthcare Report Snapshot | | | | More than half of US consumers say they would ditch their current pharmacy for Amazon… Amazon's $1 billion deal to acquire online pharmacy startup PillPack is bad news for CVS, Rite Aid, Walgreens, and other pharmacies. The majority of respondents (57%) in an exclusive Business Insider Intelligence survey said they would use a pharmacy service offered by Amazon over their current pharmacy.
Amazon's strengths are price, product selection, and delivery speed — all of which could be applied to retail pharmaceuticals. While it's unclear how Amazon aims to use PillPack, we think consumers anticipate lower prices and convenience.
Amazon still has a number of hurdles to overcome before offering a full-fledged pharmacy service. For instance, Amazon could have trouble forging relationships with pharmacy benefits managers who could see Amazon's entry into the pharmaceutical market as a direct threat.
| | | * This chart was taken from Business Insider Intelligence's Digital Health coverage, which is available to all subscribers. You can get full access to this chart as well as other timely updates when you sign up today.
Here are some other key points from this coverage: - CVS, Walgreens, and Rite Aid face the greatest risk from Amazon's potential foray into the retail pharmacy market. More than two-thirds (69%) of respondents who selected CVS as their primary pharmacy said they would switch to a pharmacy offered by Amazon.
- Walmart also faces significant risk, but it's better positioned than its rivals. More than a third (36%) of respondents who identified Walmart as their primary pharmacy said they'd switch to Amazon. Still, two-thirds (64%) said they wouldn't switch.
- An Amazon-run pharmacy service could also entice non-pharmacy users. Sixty-one percent of respondents who don't use pharmacies said they would use a pharmacy service offered by Amazon.
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