Zultys MX R9 Marks Entry into Cloud UC Market - TMCnet's Cloud Communications eNews

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Featured Articles » Wheelings & Dealings: Cloud Foundry PaaS Standard Gets $3 Million Infusion from SAP and Rackspace » Interconnekt Applies Brocade Infrastructure to Expand Growth in the Cloud » Need to Raise Your Call Center Quality? Be Cloud-Bound » Cost Savings in Cloud Contact Center Deployments Come From Multiple Factors Sponsored By: Five9 WEBINAR: Cloud Contact Centers for SMBs: What, How, When. Wednesday March 5, 2014 1:00 PM ET/ 10:00 AM PT In this era of the cloud, small companies can acquire functionally rich contact center technology that gives them a strategic service advantage. Whether an environment has as few as 2 agents or more than 20, there are cloud-based contact center infrastructure solutions that are right for any budget. These functionally rich solutions—ACDs, predictive dialers and more—can help companies grow sales, optimize customer experiences and outflank their competition, even if they lack large IT budgets and contact center expertise. Join this webinar and learn: What functionality to expect in a cloud contact center: what’s standard, what’s optional, what’s fluff How to stay compliant with the latest regulations, dialing rules, and do-not-call lists Which applications are essential for small businesses to deliver an outstanding customer experience How to determine if  a cloud contact center solution is right for your business. Register Today   Top Stories » Small Business Websites: In A Fog About Cloud Hosting? » Cloud Solves Problems with Legacy Storage Systems » Syancor to Provide Midcontinent Communications Cloud ID Auto Authentication » Demystifying Your Cloud Options   From The Expert Corner February 24, 2014 Zultys MX R9 Marks Entry into Cloud UC Market By Sandra M. Gustavsen Analyst, Business VoIP Unified communications (UC) solution provider Zultys announced the general availability of a new software version for its MX SIP-based systems. Release 9.0 introduces a number of enhancements and improvements for users and administrators, but primarily, the new release marks the company’s entry into the hosted/cloud UC market with the official release of the company’s MXvirtual VMware-ready virtual appliance. MXvirtual is a virtualized software-only version of the company’s MX IP phone system that allows the solution to co-reside with other applications on a single server running VMware vSphere technology. Larger corporations can run MXvirtual on their existing VMware infrastructure. Or, authorized Zultys channel partners can act as managed service providers, offering the solution as a subscription-based service to end customers. In this case, the solution can be hosted in a partner’s own facility or in the Zultys data center...Read More   Featured Video What Should You Look for in a Cloud Hosting Provider?   TMCnet Free Premium Content » Avoiding Cloud Security Audit Pitfalls » Making Financial Services Cloud-Ready » The Cloud Provider Prescription to Prevent HIPAA Headaches   Featured Channels » Cloud Communications » Cloud Call Center Resource » Cloud Computing - Columns   Webinars Download One of Our Webinars Today to learn about new opportunities to enhance your business. http://www.tmcnet.com/webinar/   Become a TMCnet Columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.

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