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A new report paints a positive picture for WebRTC, but the technology is not without its challenges as companies like Google, Facebook and Twilio seek to make it the industry standard for real-time communications. WebRTC, an area of vast potential and much hype, is primed and poised to make much of the fodder reality. Across the communications developer landscape we are seeing innovative ways of deploying this game-changing technology, and on the most recent CommsDevZone podcast Dialogic's Alan Percy speaks with WebRTC Ventures Founder and CEO Arin Sime about WebRTC's future in the IoT. As an evolving and not "fixed" standard, a lot of people are trying to make/expect/ask/demand WebRTC do things above and beyond its baseline capabilities. The developer buzz is that WebRTC "can't" do certain things or needs to be "fixed" to do certain things. I fall into the camp of "It is what it is" at this point, with evolution and user demand to drive capabilities, rather than overstretching WebRTC into doing things it is not designed and built to do. While many companies are still looking ahead to the IoT future, a new report from Verizon suggest the Internet of Things is in fact already here and thriving. With an addressable market that includes over 50 million cars that aren't yet connected, over 300 million utility meters, roughly one million vineyard acres and 45 million people sharing goods and services in the U.S. alone, it's hard to argue with Verizon's assertion that the IoT has gone mainstream. It's pretty easy to liken GENBAND's Kandy with the actual treat that you eat because it does so many sweet things for communications capabilities. Real-time metrics (e.g., calls in queue, average response time, etc.) are valuable assets for organizations to consult when determining best operation practices. The data provides agents with the information necessary to communicate closely with their managers to meet and exceed daily quotas. Bring-your-own-device (BYOD) is a business trend sweeping across organizations the world over. Enabling and evolving BYOD is the concurrent trend toward easy real-time communications.
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