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Rabu, 04 November 2015

Moving Real Time Communications to More Immersive Experiences - WebRTC World


 

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Real time communications (RTC) and WebRTC are delivering the basics for better online experiences, adding voice and video to the stock web experience with just a few simple lines of code. This is only a (good) start, since businesses want measurable outcomes, users want ease of use and everyone wants tighter integration of all the pieces, rather than having to pull one function at a time from separate services or apps. A true Communications Platform as a Service (CPaaS) is the next step in offering what everyone wants.
The needs of the connected enterprise today help sustain the demand for software services tomorrow. Companies like MERA Software Services deliver outsourced software development for the ICT industry. The company's foundation is its solid basis for joint research and development initiatives with solution vendors and equipment manufacturers of all sizes to meet the growing and changing demands of a dynamic marketplace.
Ease of customization and use are what Voice4Net's contact center solutions are all about, as Rick McFarland, CEO and president of the company, told TMC CEO Rich Tehrani at the recent ITEXPO event.
I am constantly asked, So where do you get all of information and resources for the WebRTC Solutions Community? While the list of trusted sources I employ is way too long for this space, and I like to believe our community is your preferred destination for keeping ahead of the game when it comes to WebRTC news and insights, I also like to identify distinct voices that I follow whose thoughts are worth considering.
The increased adoption of WebRTC means more individuals and businesses will be using this technology as part of their online communications solutions. As with everything digital, the more people use it, the more it becomes a target by cybercriminals. The recent announcement that two browser features, HTTP Strict Transport and HTTP Public Key Pinning, could be exploited for tracking purposes has also exposed the same vulnerability to WebRTC.


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Become a WebRTC World columnist! Want to contribute your thought leadership and expertise around this exciting new collaboration technology to a rapidly growing audience? Become a writer, blogger or columnist for the WebRTC World and this newsletter. Contact Erik Linask, Group Editorial Director, at elinask@tmcnet.com for details.



 


 
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