Cloud Dreams: Customer Experience Will Be 2016's Biggest Draw - TMCnet's Cloud Communications eNews

Featured Articles » In the Cloud, Customer Experience Will Be 2016's Biggest Draw The phrase customer experience is on a lot of lips and minds alike lately, and with good reason. » Freewire's 'Diversity and Cloud WAN Service' Joins Forces with Telarus Love may make the world go 'round, as an old song has it, but commerce keeps the money flowing. And in the world of business, the bottom line is everything. » SearchYourCloud Gives Data Search a Boost In this data-driven society it's hard to believe we still have difficulty finding the information we need. In fact, employees spend an average of 1.8 hours every day, 9.3 hours per week, searching and gathering information. SearchYourCloud (SYC) CEO, Simon Bain, realized this years ago after conducting a survey that found 20 percent of knowledge work is time wasted looking for stuff. » Cisco Revolutionizes Employee Training with the Cloud While Cisco might be to networking what Microsoft is to desktop software, even Cisco can't resist moving to the cloud. That means retraining nearly 14,000 employees around the world, according to TechTarget's SearchFinancialApplications. Top Stories » Integra Launches Unified Communications Cloud Voice » Cloud Adoption is Up, But Security Still a Concern » Salesforce Adds Predictive Analytics to Marketing Cloud » The Public Cloud is Winning, Cisco Study Finds TMCnet Free Premium Content » Reduce UC Costs and Increase Business Performance in the Cloud » The Case for Cloud Communications » Enhancing the User Experience with Cloud UC Featured Channels » Cloud Computing - Columns » Cloud Computing - Features » Cloud Contact Center Advertise With Us General advertising Info: Click here Become a TMCnet columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.     RESOURCES   Whitepapers Publications Videos Events Webinars Blogs Free eNewsletters

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