Thrupoint Spins Out Collaboration Software Group as CafeX - WebRTC World

Latest Featured Articles » Thrupoint Spins Out Collaboration Software Group as CafeX Thrupoint today announced it is spinning the Fusion Software part of the business out as a separate company. The new company, to be known as CafeX Communications, will focus on delivering user experience management solutions for contact center and communications systems. Examples cited by CafeX include visual IVR (interactive voice response) solutions for smartphones, video-powered business-to-consumer (B2C) Web applications, and capture of extensive mobile Web user analytics in order to facilitate intelligent, consistent customer interactions across various digital channels. » Oracle Intros Cloud-based Billing and WebRTC Solutions, Expands on Data Model The Communications Industry unit of Oracle yesterday came out with at least three pieces of news: a new release of its data collection, storage and analysis solution, a new WebRTC session controller, and a cloud-based billing and revenue management solution for service providers. » TwilioCon - Empowering Software People A lot of the best technology excitement these days emanates from the customer conferences for the new innovative social, cloud and mobile platforms that are busy disrupting the IT world. » WebRTC Poised to Shape the Future of Live Web, Mobile Broadcasting There has been a lot of talk about WebRTC's potential in recent months, but comparatively little to show for it outside of telecommunications. To be fair, WebRTC's main squeeze is and will always be real-time communications via video, audio and text, but there are definitely other areas where simple video transmission comes in handy - such as, say, live Web broadcasting. Top Stories » Oracle's New Session Controller Makes WebRTC a Carrier-Grade Solution » Develop Powerful WebRTC Apps with Zingaya's VoxImplant » Twilio Introduces SIP Compatibility, Partners with LiveOps » CafeX Communications Bridges the Gap Between Customer Experience and Enterprise Featured Resources » Enliven Conversations with Video » The Astonishing Cost of a Poor Online Experience And What You Can Do About It » Top 3 Multilingual Best Practices for Global Multichannel Customer Support Operations Featured Channels » Virtual Call Center » Hosted PBX » Video Managed Services - Video Conferencing Advertise With Us Contact us Become a WebRTC columnist! Become a WebRTC World columnist! Want to contribute your thought leadership and expertise around this exciting new collaboration technology to a rapidly growing audience? Become a writer, blogger or columnist for the WebRTC World and this newsletter. Contact Erik Linask, Group Editorial Director, at elinask@tmcnet.com for details.

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