Before Big Data, the saying used to go, “You date productivity software, but you marry your databases.” The world has changed at a general level, however when it comes to backend software used by the carriers, much remains the same.
Back during my Bell head days, I applied to modify the billing system to support a new service. The company had me fill out a form called the Work Authorization Request (WAR), and -- to borrow from that famous song -- that WAR was good for….“absolutely nothing” as IT’s goal was to conform you to live and operate within the existing structures and not expand into new ones. Now imagine the impact of M2M on the carriers’ back-end infrastructure. In some ways, the image that comes to mind is of trying to fit all the SIM cards into some sort “Friends-and-Family” plan on steroids, at which point perhaps the volume discounts can be Tariff 12 service (which is really nothing more than a billing suppression system).
Then comes roaming, though, and candidly speaking it is easier for the carriers to hand off to an MVNO then it is to deal with applying the Tariff 12 (volume discounts) -- Friends and Family -- into another carrier’s back-end system. In effect, the carriers are looking for an internal MVNO modification to their existing systems....
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