Advertisement

Kamis, 01 November 2012

Report: Technology & Textiles to Intersect in Nine-Figure Future with Wearable Electronics - TMCnet's Gadgets eNews

If you have trouble viewing this email, click here to view online.
 

  Featured Articles



  Sponsored By: eTouchPoint


Why High Customer Satisfaction Ratings Alone are not Enough to Drive New Revenue
Case Studies for Optimizing the Customer Experience to Deliver Quantifiable Business Results.

Wednesday November 7th, 2012 2:00PM EST

Almost every business has embraced the concept of Customer Experience Management; believing that managing customer satisfaction is the cure all for improving customer experience, brand loyalty and revenue growth, while reducing customer churn.

In reality, however, taking your customer experience management initiative from mere satisfaction reporting to an organization-wide, strategic insight-producing and dynamic customer management environment capable of advancing business performance requires a more coordinated, detailed and tailored approach.

In this webinar, Chip James, President of eTouchPoint, a leading multi-channel CEM provider, will discuss the changing landscape in customer experience management and will showcase the best practice techniques derived from large Fortune 500 businesses critical to moving the performance needle.

What Attendees will learn:
  • How to move from single customer retention metrics to a more holistic, multi-dimensional understanding of your customers' experiences.
  • How to evaluate all of the multiple dimensions impacting field service performance
  • How unstructured customer feedback provides valuable and actionable sentiments about your brand and its performance in delivering on its promise to customers
  • How NOT following up with dissatisfied customers hurts your brand
  • How implementing customer segmentation within CEM processes is critical to gaining truly insightful and actionable customer detail
Register Today!



  Top Stories



  From The Expert Corner


October 31, 2012

Report: Technology & Textiles to Intersect in Nine-Figure Future with Wearable Electronics


A report released earlier today from Juniper Research (News - Alert) has enormous implications for both the technology industry and the fashion industry alike. The report puts the value of the wearable devices market at over $1.5 billion by 2014, up from $800 million this year alone. That's going to turn the wearable device market--including the increasingly popular "smart glasses" concept--into the next big thing in both industries.

The Juniper Research report in question, "Smart Wearable Devices: Fitness, Healthcare, Entertainment & Enterprise 2012-2017," says that 2014 is going to be the tipping point as far as wearable devices go. With several big names already looking into the field--including Google, Apple (News - Alert), and even Nike by virtue of the Nike+ app release--it's clear that wearable technology is about to be a thing, and quite a thing at that.


The report goes on to make some very important conclusions, beginning with the projection that North America and Europe will dominate the market, accounting for fully 60 percent of global sales in wearable devices. Additionally, sales of fitness and sports devices will be higher in terms of number of devices sold than healthcare devices, the retail value of the health sector will be slightly higher than that of the fitness and sports sector, suggesting that the average cost of health devices will be higher than those geared toward sports and fitness... Read More



   Featured Videos



   Featured Resources



  TMCnet's Blogs



  Featured Channels



  gadgets.tmcnet.com is Your Source for the Latest gadgets News and Information



  Advertise With Us


  General advertising Info: Click here   



  Become a TMCnet columnist!


Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.



This email was distributed by: Technology Marketing Corporation, 800 Connecticut Avenue, Norwalk, CT 06854 As a valued reader or attendee of TMC's publications and events, you will occasionally receive carefully-screened offers and free product information via email. If you no longer wish to receive this type of email, please go to http://www.tmcnet.com/enews/subs.aspx?eml=ipat39@gmail.com to adjust your preferences.


Tidak ada komentar:

Posting Komentar