| Welcome to Finance Insider, Business Insider's summary of the top stories of the past 24 hours. Sign up here to get the best of Business Insider delivered direct to your inbox. It's evident when JPMorgan CFO Marianne Lake talks about the bank's opportunity to "delight" customers. Or when co-president Gordon Smith sends a memo to staff highlighting the bank's "customer obsession." CEO Jamie Dimon has even specifically referenced Amazon Prime. That's right. It's clear that JPMorgan's taking inspiration from Amazon. "Jeff Bezos has always looked at his company as being very customer-obsessed," Lori Beer, chief information officer at JPMorgan Chase, told Business Insider. "We're thinking of JPMorgan Chase in the same light." Business Insider recently sat down with Beer, who oversees an annual tech spend of $10.8 billion and 50,000 technologists. You can read our full interview with Beer here. Elsewhere in finance news, the CEO of $67 billion UK bank Lloyds is watching four industry drivers to avoid ending up like "Blockbuster or Kodak." In markets news: In tech news: | 
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