Featured Articles We are barreling toward a future of automation. A great proportion of the six million US manufacturing jobs that have disappeared over the last few decades were lost as a direct result of automation's slow absorption of physical labor and factory work. Fresh seafood can taste great, but if it is not handled properly, people can get sick, and that can lead to business closures and lost revenues. That's never happened to Daniel Ward of Ward Aquafarms, and he wants to make sure it never does. So, a few years ago, Ward set out to find a solution that would enable him to track the location and condition of his company's products throughout the value chain - all the way to the point at which it reaches the consumer. LIVE WEBINAR Call Center AdTech Turns ACDs into Cash Registers Tuesday, March 20, 2018 2:00pm ET | 11:00am PT REGISTER TODAY!
Enjoy the benefits of this $100 billion+ market as you become the hero of your organization. For the first time ever, caller time spent 0n Hold becomes an AI-targeted message delivery vehicle. Messages can be used to improve CSX, improve loyalty, cross-sell, up-sell, or they can be sold as advertising opportunities. SMS and MMS makes these messages interactive and allows voice advertisements to be followed with electronic coupons. Hear from Bruce Belfoire, CEO of BenchmarkPortal, and Jeff Hill, VP Solutions at CallSpace, about how to turn your ACD into a revenue generation engine. What attendees will learn: - How AI-based targeting can increase ad-targeting effectiveness
- How to benefit from the fast-growing call center adtech space
- How to monetize and earn revenue from inbound calls
With less than two months until the General Data Protection Regulations (GDPR) deadline, many companies have already started making sure that their businesses are compliant with the new GDPR rules. But, what should you do if you've waited until the last minute? The growth of Fintech probably has not escaped your attention. Whether you're a customer making contactless payments or an investor weighing up CFD trading strategies, the impact of technology on finance - at all levels - has been significant. There is a corner of the internet that is cloaked from every day users. Beneath the typical search engines and web browsers, an illegal marketplace is operating in an untraceable environment - the dark web. For many, the dark web is not fully understood. Its illusive nature has allowed the subject to slip under the radar. To meet the shift in consumer behavior and to create an integrated, omnichannel experience, forward-thinking businesses must incorporate tactical approaches across the organization. From identifying new go-to-market strategies to offering a 24/7 storefront, businesses are making changes to optimize their customer's experience. Featured Resources Advertise With Us Become a TechZone360 columnist! Become a TechZone360 columnist! Want to contribute your expertise to a growing audience of communications technology professionals? Become a writer, blogger or columnist for the TechZone360 Web site and this newsletter. Contact Erik Linask at elinask@tmcnet.com for details. |
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