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Jumat, 04 Agustus 2017

[New Report] The Omnichannel Fulfillment Report: Everything you need to know...

Fully understand the future of omnichannel fulfillment with this report.
BI Intelligence

How retailers can overcome their operational challenges to effectively execute omnichannel strategies…

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Brick-and-mortar retailers are caught on the wrong side of the digital shift in retail, with many stuck in a dangerous cycle of falling foot traffic, declining comparable-store sales, and increasing store closures. Over 8,600 retail stores could close this year in the US—more than the previous two years combined, brokerage firm Credit Suisse said in a recent report. Meanwhile, e-commerce pureplays are riding the rise of digital commerce to success—none more so than Amazon, which accounted for 53% of online sales growth in the US last year, according to Slice Intelligence.

In response, many brick-and-mortar retailers have started to use omnichannel fulfillment methods that leverage their store locations and in-store inventory in order to better compete in e-commerce. These omnichannel services, including ship-from-store and click-and-collect, can help retailers manage the transition to digital by:

  • Increasing online sales by offering cheaper, more convenient delivery options for online shoppers.
  • Limiting the growth of shipping costs as online sales volumes increase by leveraging store networks for delivery.
  • Keeping stores relevant by turning them into fulfillment centers that pull customers in to pick up online orders.

However, few retailers have mastered these new fulfillment services. While these companies have spent years optimizing their supply chain and logistics networks for delivering goods to their stores or directly to customers' doorsteps, most have yet to figure out how to profitably bring their store locations into the e-commerce delivery process.

In a new report, BI Intelligence lays out the case for why retailers must transition to an omnichannel fulfillment model, and the challenges complicating that transition for most companies. We also detail the benefits and difficulties involved with specific omnichannel fulfillment services like click-and-collect, ship-to-store, and ship-from-store, providing examples of retailers that have experienced success and struggles with these methods. Lastly, we walk through the steps retailers need to take to optimize omnichannel fulfillment for lower costs and faster delivery times.

Among the big picture insights you'll get from this report, titled The Omnichannel Fulfillment Report: How Retailers Can Overcome Their Operational Challenges to Effectively Execute Omnichannel Strategies:

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  • Brick-and-mortar retailers must cut delivery times and costs to meet online shoppers' expectations of free and fast shipping.
  • Omnichannel fulfillment services can help retailers achieve that goal while also keeping their stores relevant.
  • However, few retailers have mastered these services, which has led to increasing shipping costs eating into their profit margins.
  • In order to optimize costs and realize the full benefits of these omnichannel services, retailers must undertake costly and time-consuming transformations of their logistics, inventory, and store systems and operations.

This exclusive report also:

  • Details the benefits of omnichannel services like click-and-collect and ship-from-store, including lowering delivery times and costs, and driving in-store traffic and sales
  • Provides examples of the successes and struggles various retailers have experienced with omnichannel delivery
  • Explains why retailers are having trouble managing costs with their omnichannel fulfillment efforts, which are eating into their profits
  • Lays out what steps retailers need to take to optimize costs for their omnichannel operations by placing inventory where it best meets customer demand
  • And much more.

The Omnichannel Fulfillment Report is how you get the full story.

Cover
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To get your copy of this invaluable guide, choose one of these options:

  1. Subscribe and save 92% today when you access the Ultimate E-Commerce Research Bundle. You will gain immediate access to this report and 50 others on some of the most important topics impacting the e-commerce space. SUBSCRIBE AND SAVE 92% »
  2. Purchase the report and download it immediately from our research store. BUY THE REPORT »

The choice is yours. But however you decide to acquire this report, you've given yourself a powerful advantage in your understanding of the fast-moving world of e-commerce.

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