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Selasa, 21 Mei 2013

The Underserved Are Ready to Disrupt the Financial Industry - TMCnet's Financial eNews

   

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WEBINAR: Top 10 Misconceptions About SIP in the Contact Center What the Naysayers are Missing


Wednesday May 22, 2013
2:00pm EDT / 11:00am PDT


Despite the rapid expansion of SIP Trunking in both residential and enterprise applications, some telecom providers are discouraging its adoption by perpetuating a number of myths. This webinar explores and debunks the objections most often offered up to keep your telecom services stuck in the past.


What Attendees will learn:
  • You'll learn why SIP Trunking is a powerful, practical alternative to your traditional system and have your concerns allayed.

Who should attend:

  • Contact Center management staff responsible for communication services
  • Contact Center technical staff supporting communications networks


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May 20, 2013

The Underserved Are Ready to Disrupt the Financial Industry

By Peter B. Counter, TMCnet Contributing Writer


Innovation isn’t working out the way it used to, and it’s starting to show, with too much renovation of existing services and not enough invention (which requires higher risk) an investment in new social and analytical technologies, and the proper end-to-end management system to show the best results. Innovation, at its best, will provide new services or products to new markets in need. When markets get too hungry though, and established providers get too comfy in chasing the tested and true high-margin business, an industry becomes vulnerable to underserved markets giving rise to startups. And then people like me start talking about disruption.


The financial industry is getting a little shaky in this respect, with an underserved consumer base giving rise to financial technology or “FinTech” startups. According to a report from the Center for Financial Services Innovation (CFSI) and Core Innovation Capital – which draws parallels between the current landscape of the financial industry and the technology disruption tied to the Silicon Valley startups from what seems like so long ago now -- there are many forces at work giving new FinTech startups the opportunity to shuffle the marketplace. Read More


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