Latest Featured Articles While an expansion of the current description of the connected world, whose buzz phrases are Internet of Things (IoT) or Internet of Everything (IoE), it is a characterization that should resonate and hopefully can gain traction. Organizations today are faced with a potentially serious problem when they are deploying UC solutions that are intended to help - not harm them. Perspectives 16, Orlando, Florida - MBODY360 has selected GENBAND's Kandy service for development of secure instant messaging, voice and video real-time communications feature this week. GENBAND also announced an expanded relationship with SAP as Kandy is now available for SAP's e-commerce services. This development was created to allow contact centers to become more resilient while also providing agents with a sense of empowerment over their work environments. Børge Astrup, the managing director of Intelecom's Contact Centre Division, commented on that intention and role that the new initiatives play in the development of company software. Top Stories Featured Resources Featured Channels Advertise With Us Become a WebRTC columnist! Become a WebRTC World columnist! Want to contribute your thought leadership and expertise around this exciting new collaboration technology to a rapidly growing audience? Become a writer, blogger or columnist for the WebRTC World and this newsletter. Contact Erik Linask, Group Editorial Director, at elinask@tmcnet.com for details. |
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