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The post-mortem activity is just as messy. The current methods of having subject matter experts get into a war room, going through multiple product consoles and logs to identify the cause of an incident with a lot of finger-pointing and passing the buck that is inherent in the process, is putting companies at a severe disadvantage. This article will highlight how deep machine learning-based, root-cause analytics and predictive analytics technologies are helping organizations dramatically prevent such incidents, reduce mean time to repair and save brand reputation. Conventional wisdom is often conventional because it's true, and Microsoft demonstrated as much by becoming a significant participant in a new strategic investment in a special company. Everyone today seems to be creating a B2B mobile app. They've seen what's coming: droves of customers from the so-called Millennial generation who are eschewing traditional communications like telephone in favor of newer channels like social media and mobile app. A mobile app is a great way to bridge the world between digital and brick-and-mortar, or e-commerce and home services. They are particularly relevant in the budding Internet of Things, or IOT marketplace. March Madness is upon us. The annual National Collegiate Athletic Association (NCAA) Men's Division I Basketball Tournament is one of the sports highlights of the year, and it lends itself particularly well to watercooler talk and company bonding. Rare is the office in the U.S. that doesn't have a March Madness pool of some kind.
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