| Featured Articles Storing data online has become so popular, it has become the norm for many individuals and business. Online threats are always a worry, whether you're a casual user or a business that has a large cloud solution in place. It's possible that flash memory will make traditional disk storage nearly obsolete within 10 years, at least according to a new forecast from Wikibon. The one thing organizations look for in today's communication solutions is full transparency in the technology they deploy. As personal mobile devices and hosted solutions continue to increase the complexity in today's communications ecosystem, having greater control ensures everything is running as it should. Whether it is a small business or a large enterprise, they demand accessibility and it has become a great selling point for service providers. Birch Communications is responding to this demand by improving its BirchConnect customer portal for TotalCloud PBX, which is now live. Data security - another area of concern - is also at least as secure as it would be a premises-based solution. While it's true that contact centers have an obligation to keep customer data secure, cloud providers - who often have far more robust security infrastructure in place than users of premises-based solutions - can assist customers by ensuring this data is kept safe by state-of-the-art security protocols. Sponsored By: Accenture Top Stories TMCnet Free Premium Content | | | Advertise With Us | | Become a TMCnet columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details. | | |
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