MicroAutomation Integrates Customer Engagement Tools with New Solution - TMCnet's Cloud Communications eNews

Featured Articles » MicroAutomation Integrates Customer Engagement Tools with New Solution Contact centers, which serve many businesses as a primary point of communication with consumers, are under increased scrutiny as companies realize the importance of providing a positive customer experience through this channel. » Adoption of Cloud Services Could Move Faster if There Was Less Misperception Over the course of the past few years, cloud-based applications are slowly becoming the normal way to operate. Whether people know it or not, a lot of the applications and services we already use in our everyday lives are hosted and running from large scale public datacenters. Sponsored By: OneBill, EZtax Services Understanding the complexities of Telecom revenue management and taxation can feel a bit like being stranded on a remote island. Wandering around unaware of the taxation and compliance challenges of selling Telecom services can quickly lead to trouble. How does communications taxation differ from sales tax? How does bundling impact taxation? How can you know that you’re compliant? Telecom tax compliance is a complex and daunting task for companies with Telecom based offerings.  From regulatory requirements to billing, tax calculation, filing and remittance, the process can be overwhelming.  Join us as we de-mystify the Telecom billing and tax process. What Attendees will learn: Everything you need to know about Telecom taxation and compliance Building your Telecom revenue management solution to maximize revenue Solutions that simplify the tax compliance burden Who should attend: CFOs, VPs, and other Finance, Billing and Tax Decision Makers CMOs/Sales VPs who structure pricing for Telecom Directors and Senior Managers of Tax » How the Cloud Can Save Your Customer Experience Initiative When a new initiative is about to be launched, it often represents the culmination of months, even years, of planning and investment. The last thing anyone wants to consider is how this shiny new initiative could turn into a career-destroying boondoggle. Cloud-based systems, meanwhile, can help reduce that danger potential and give customer experience programs a real boost. » Enabling the Hybrid Cloud with SharePoint 2016 Increasingly, IT administrators are under pressure from the lines of business that they serve to lower TCO by leveraging the public cloud. Top Stories » Toshiba Makes Cloud UC Affordable With New Leasing Program for VIPedge » InterCloud Systems Launches New SDN Cloud Service - Proof of Concept as a Service » ECI Showcasing ElastiCLOUD Data Center and Cloud Networking Solution » ObserveIT Fills Void in AWS Security with CloudThreat Solution TMCnet Free Premium Content » How Cloud and Mobile are Perfect Partners for UC » Enterprise-Grade Unified Communications Experience With Cloud-Delivered WAN » Benchmarking Web Server & Database VMs on Public Cloud Featured Channels » Cloud Computing - Columns » Cloud Computing - Features » Cloud Contact Center Advertise With Us General advertising Info: Click here Become a TMCnet columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.     RESOURCES   Whitepapers Publications Videos Events Webinars Blogs Free eNewsletters

This email was distributed by: Technology Marketing Corporation, 800 Connecticut Avenue, Norwalk, CT 06854 As a valued reader or attendee of TMC's publications and events, you will occasionally receive carefully-screened offers and free product information via email. If you no longer wish to receive this type of email, please go to http://www.tmcnet.com/enews/subs.aspx?eml=ipat39@gmail.com to adjust your preferences.