Alphapointe Set to Hire Visually Impaired Workers at Call Center - TMCnet's Cloud Communications eNews

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ITEXPO Miami 2015 begins in: 91 Days. REGISTER NOW!   Featured Articles » Cloud Communications Platforms a Multi-Billion Dollar Business Soon » IAM Solutions Should Seamlessly Secure Legacy Infrastructure Along with Cloud Resources » Microsoft Articulates How it Wants to be Cloud Provider of Choice » E-Estonia: Cloud Computing and Virtualization Open Doors to Digital Nations   Sponsored By: Fog Computing Conference – November 19-20, 2014 –   San Jose, CA The Fog Computing Conference will provide attendees with understanding and insight into this new phenomenon. Fog Computing–"closer to the ground" as opposed to “up there” in the cloud--is bringing computing and storage back to the Enterprise itself. It not only provides operational efficiencies beyond the concept of cloud storage and services, but further serves to offer additional security options so vital in today’s increasingly insecure work environment. The Fog Computing Conference will focus on the most compelling trends driving the fog computing opportunity, including: Stream Databases Predictive Analytics Real Time Business Intelligence Operations Optimization Distributed Networks Dynamic Spectrum Edge Routing Register Today   Top Stories » IBM and Microsoft Join Forces on Hybrid Cloud » Orthodontic Practice Migrates to the Cloud Through MSP Venyu » Vocalcom Announces Cloud Call Center Solution with Easy Setup » thinkingphones to Provide Cloud UC to Sigma-Tau Pharmaceuticals   From The Expert Corner October 27, 2014 Alphapointe Set to Hire Visually Impaired Workers at Call Center By Oliver VanDervoort Contributing Writer With reports coming almost daily that call centers are coming back to the United States in droves, it shouldn’t surprise anyone that Alphapointe Association for the Blind is opening a new call center that will provide 60 new jobs to a certain segment of the population. What might be a bit surprising is what segment of the population Alphapointe will be focusing on. The Kansas City based non-profit has been serving the blind and visually impaired for as many as 100 years and now the firm wants to give up to 60 of these visually impaired individuals a job at its new call center facility. The Kansas City Business Journal reports the company already employs a little over 200 visually impaired people who perform jobs that range from manufacturing to call center services in the area. Alphapointe has been working hard over the last few years to acquire a number of new services and new operations centers. The firm has also been attempting to diversify so that it isn’t nearly as reliant as it once was on government contracts. Read More Read more about Cable, Satellite, Information Technology   Featured Video Cloud Expo 2014 Interview with ActiveState   TMCnet Free Premium Content » Delivering a Frictionless Customer Experience with Service Cloud » Next-Generation Service Assurance in Network Of Clouds » Taking collaboration to the cloud   Featured Channels » Cloud Call Center Resource » Cloud Computing - Features » Cloud Contact Center   Webinars Download One of Our Webinars Today to learn about new opportunities to enhance your business. http://www.tmcnet.com/webinar/   Become a TMCnet Columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.

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