Featured Articles Sponsored By: Cloud4SMB Expo- January 28-31, 2014 – Miami, Florida Cloud4SMB Expo is the one event to provide clarity to the small to medium business owner concerned about security and performance in the cloud. Bridge the gap between your SMB and vendors with solutions that fit your business by meeting with resellers and integrators from your geographic location. Come to Cloud4SMB Expo and learn in sessions geared to your small to mid-size business needs. Learn about: - Choosing the right Cloud
- Price Vs Performance
- Leverage Strategies
- Cloud Integration
- Security in the Cloud
Spend four days networking, learning, asking questions and getting answers. There is no better way to spend your valuable time. There is no better SMB event than Cloud4SMB Expo. Top Stories From The Expert Corner January 27, 2014 Cloud Contact Center Company LiveOps Raises $30 Million to Capture More Market Share Cloud Call Center Resource Contributor The benefits of the cloud to a contact center are hardly a secret these days. While many other departments use cloud-based solutions simply for cost savings – a cloud application means no upfront capital, and instead a predictable monthly subscription fee that comes out of operating expenses and not capital expenditures – the contact center actually benefits from the advantages in the sales brochure that other departments don’t even bother to read. These include the ability to scale up and scale down based on seasonal business, and remote operations that will allow contact center agents to work from other offices or even from their homes in the event of an outage or an emergency...Read More |
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