Customers say they would be more loyal to brands that provide customer service over messaging apps

Over half of US and UK consumers say they're more likely to be a repeat customer if brands provide customer support over social messaging platforms.

Business Insider Select December 06, 2018   |   View Online »

Customers say they would be more loyal to brands that provide customer service over messaging apps Over half of US and UK consumers say they're more likely to be a repeat customer if brands provide customer support over social messaging platforms. Read More »

US special operators are being accused of war crimes and horrific atrocities, and the Pentagon desperately wants to know what's going on The Pentagon is conducting a sweeping review of the entire special operations community after several serious high-profile scandals involving everything from murder to rape. Read More »

Analysts react to Amazon's cloud conference and say Amazon and VMware are teaming up to take down Microsoft Analysts break down the key takeaways from Amazon Web Services' annual conference AWS re:Invent. Here's how Amazon will take down Microsoft. Read More »

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Sir Martin Sorrell says the advertising industry reminds him of Burning Man, and should embrace 'radical change' The head of S4 Capital, which just announced its second acquisition in the form of ad tech company MightyHive Tuesday morning, said that "there has to be a radical change" in the advertising industry. Read More »

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A Navy fighter inscribed with George H.W. Bush's name will lead an unprecedented 21-plane flyover for the president's funeral 21 US Navy fighter jets will fly over Texas in the largest missing-man formation ever on Thursday to pay tribute to the late president. Read More »

Megyn Kelly can work for other news outlets post-NBC, according to report Megyn Kelly and NBC Universal are working out a deal for her exit. Read More »

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