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Artificial intelligence is advancing rather rapidly. Smart software is ubiquitous, from programs that automatically sort through e-mail to computerized assistants that help us organize our schedules. To meet the shift in consumer behavior and to create an integrated, omnichannel experience, forward-thinking businesses must incorporate tactical approaches across the organization. From identifying new go-to-market strategies to offering a 24/7 storefront, businesses are making changes to optimize their customer's experience. LIVE WEBINAR
Call Center AdTech Turns ACDs into Cash Registers
Tuesday, March 20, 2018
2:00pm ET | 11:00am PT
REGISTER TODAY!
Enjoy the benefits of this $100 billion+ market as you become the hero of your organization. For the first time ever, caller time spent 0n Hold becomes an AI-targeted message delivery vehicle. Messages can be used to improve CSX, improve loyalty, cross-sell, up-sell, or they can be sold as advertising opportunities. SMS and MMS makes these messages interactive and allows voice advertisements to be followed with electronic coupons. Hear from Bruce Belfoire, CEO of BenchmarkPortal, and Jeff Hill, VP Solutions at CallSpace, about how to turn your ACD into a revenue generation engine. What attendees will learn: - How AI-based targeting can increase ad-targeting effectiveness
- How to benefit from the fast-growing call center adtech space
- How to monetize and earn revenue from inbound calls
The (sUAV) small unmanned aerial vehicle - otherwise called a drone - is changing the cost equation for rapid mapping at a fast pace. Virtual Reality is, in no small way, the future of business. What was once a skeptical consumer market has flourished into a robust technological haven of innovation and interest. As the industry becomes more affordable and technology more advanced, participation has grown exponentially. At the core of every business decision, it's critical executives understand how new technologies not only benefits their business methods, but also how they impact their employees' workload. Here are three ways AI can benefit employees professionally. News surfaced today that Amazon is buying Ring for more than $1 billion. Santa Monica, California-based Ring sells a doorbell with a built-in camera. It displays on users' smartphones a live video feed so they can see who is ringing their bell.
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