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Cryptocurrency is hot. How hot? So hot that financier James Altucher predicted that cryptocurrencies will replace some or all paper money. And it's not just finance and tech getting in on the cryptocurrency boom. Your IT department has found it has a perfect storm brewing. The maintenance and support contracts on your on premise IT equipment are coming due. At the same time, the contract for your backup data center provider is expiring and you just really want to get out of the infrastructure business. The increasing popularity of consumer electronics shows a surge of interest in international technological innovation. In fact, Emmanuel Macron, the new French President, has attended four events -- two CES Unveiled Paris shows and two at CES Las Vegas.
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Sponsored By: 8x8, Inc.
WEBINAR: Dialing Up Your CX Metrics: How unified communications improves your contact center
Date: Wednesday, March 07, 2018 2:00pm ET/ 11:00am PT
Register Now
The modern contact center is a customer communication hub, requiring optimization of every aspect to provide top-notch customer experiences. Aberdeen research shows that firms who integrate both business and contact center communications enjoy 3.0-times greater annual increase in agent productivity – all while improving customer satisfaction rates by 3.2-times. Interested in tripling your CX metrics? Join us as we discuss: - The top roadblocks impacting contact center activities
- Business value of integrating unified communications and contact center
- How to exceed empowered customers’ expectations
- Real-life success stories
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