AI, APIs and 3D Printing Set to Shape the Future - TechZone360

Featured Articles » IBM Watson Aims to Improve Call Center, IVR CX At its IBM Interconnect event today, the tech giant is introducing the IBM Watson Voice Gateway. It can act as a cognitive self-service agent, directly interacting with customers over the telephone, and can connect conversations between call center agents and users, and serve up customer details and other relevant information to the agent. » The 3D Printer That Could Print Your Next House or Finish Trump's Wall in Two Months Not only could this 3D printer be used to rapidly rebuild a town devastated by a natural or manmade disaster, the resulting home could be better able to withstand high winds, heavy snows, and flooding, so it arguably would be more durable than the home it replaced. Sponsored by: InfoVista The value in deploying a Hybrid WAN solution is quite real. Touting reduced WAN costs, simplified and improved management and orchestration, upgraded security and unified visibility for starters. Taking an all-in-one approach, orchestration is a user friendly experience, which promises the balance of cost, security and performance rolled into one. LEARN MORE › » It's Time for Some Digital Spring Cleaning! In light of the Twitter hack Wednesday morning, Shaun Murphy, CEO of sndr.com and a former government security consultant, has offered some helpful "digital spring cleaning" tips to keep out hackers. » How Twitter, Indiegogo and IBM Will Augment Executives and Politicians I think Twitter could become the showcase for what Ginni Rometty, IBM's CEO, was talking about when she said that IBM wasn't focused on replacing humans with AI, but augmenting them, and the best (and perhaps easiest) would be the Anti-Stupid service. » NVIDIA and Intel Race for Autonomous Vehicles While Intel was basking in the glow of a $15 billion deal for Israel-based Mobileye this week, NVIDIA announced autonomous vehicle partnerships with Bosch and truck manufacturer PACCAR. The two companies are battling to own the autonomous vehicles space, but Intel is the one playing catch up. » What is IBM Watson Adding to the Practice of IT? I have seen the future of IT, but have yet to fully understand it. IBM's Watson cognitive computing push is going to drastically reshape how IT is run at the enterprise level. » API Management Poised for Big Growth The API management market is forecast to be worth $2.665 billion by 2021, according to MarketsandMarkets. That's up from more than $606 million last year, representing a compound annual growth rate of 34.4 percent. Featured Resources » The power of an Office 365 contact center » Four Futurists Give Insight into What It Means to be a Social Business » Myths, Exaggerations And Uncomfortable Truths Advertise With Us General advertising Info: Click here    Become a TechZone360 columnist! Become a TechZone360 columnist! Want to contribute your expertise to a growing audience of communications technology professionals? Become a writer, blogger or columnist for the TechZone360 Web site and this newsletter. Contact Erik Linask at elinask@tmcnet.com for details. FOLLOW TECHZONE360   FEATURED MAGAZINES FEATURED EVENTS

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