Latest Featured Articles Programming languages - they can do amazing things, yet most of us would cringe at the thought of trying to understand them. In support of real-time communications, however, the possibilities are virtually endless. But not all languages are created the same or meant to deliver the desired value. Today Twilio, a cloud communications platform company, revealed some insights into the minds of consumers. The results of the Global Mobile Messaging Consumer Report indicate that nine out of 10 consumers want to use messaging to communicate with brands. Unfortunately, less than half of global businesses have the infrastructure in place to fulfill this customer demand. The telephone and the public switched telephone network have made it possible for people to talk with one another where they're across the street or on opposite ends of the world. Mobile phones made all that possible - and without tethering subscribers to wired networks. The internet then came along and allowed for lower cost voice calls, new channels of communications like messaging and social media, and an environment that is a generally less controlled and more open means of communications. Sponsored by: Voice4Net Voice4Net WebRTCWorld Sponsor Voice4Net provides powerful tools that seamlessly integrate telephony and database systems, creating richly functional, flexible, customized solutions. The go-to partner for customer contact center integration that enhances the customer engagement experience, its multimedia offering includes WebRTC-based client solutions, IVR, ACD, outbound dialer and custom agent desktop solutions. Top Stories Featured Resources Featured Channels Advertise With Us Become a WebRTC columnist! Become a WebRTC World columnist! Want to contribute your thought leadership and expertise around this exciting new collaboration technology to a rapidly growing audience? Become a writer, blogger or columnist for the WebRTC World and this newsletter. Contact Erik Linask, Group Editorial Director, at elinask@tmcnet.com for details. |
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