CafeX CMO Explains the Value of Real-Time Web Solutions - WebRTC World

Latest Featured Articles » CafeX CMO Explains the Value of Real-Time Web Solutions Sajeel Hussain, chief marketing officer of CafeX Communications, is a straight shooter. As he recently wrote for INTERNET TELEPHONY magazine, WebRTC may not be the panacea some project it to be. But he does believe that this technology provides a solid foundation for many innovative solutions proven to have a substantial positive impact on businesses. Augmenting WebRTC technology to bypass limitations associated with browser support, firewall traversal, multi-party calling and enterprise policy conflicts, he wrote, are the first steps to broad adoption and success of real-time web solutions. » SIP Trunking Challenges Don't Have to Derail Real-Time Communications What are the typical challenges that you encounter when trying to leverage real-time communications in your environment? For some, it's gaining a clear understanding of needs from the user base. Not all users are completely transparent in what they need or when they need it to be successful, making it difficult for IT to deliver on their expectations. » Kandy Unwraps Video Communications Last week, Caesars Palace in Las Vegas played host to the All About the API event. The inaugural event produced enthusiastic, educational sessions discussing the bleeding edge in one of tech's most popular arenas today: APIs. APIs are nothing new, but today are garnering attention because everything in communications today revolves around talking to another service, platform or device. Two firms enabling this next generation of communications solutions are Dialogic and Genband, and the duo joined forces in the most recent CommsDevZone Podcast. » Dialogic Talks Real-Time Communications in Action Communications-enabling applications are well on their way to becoming mainstream, as Alan Percy, senior director of product marketing at Dialogic, notes. He points out that Snapchat, Uber, and WhatsApp are all examples of this, and that they have helped users understand the value of having a two-way, data-enabled instant conversation with a provider or friend, and without having to initiate a telephone call. Real-time communications, he adds, also has enabled a range of embedded systems and Internet of Things applications to reach out and communicate to the users that maintain or are affected by their processes. Top Stories » Presetec to Use Kandy Visual Attendant for Web-based Support Calls » OnSIP to be Silver Sponsor at Real-Time Web Solutions Conference » Talkspace and Agora.io Partner to Provide Affordable Mental Health Care » Voice4Net: 2017 Could See Real-Time Applications Tipping Point Featured Resources » Cloud Usage Risk Report » Internet Quality Report » Omni-channel Callback Solutions a Today Way to Connect with Customers Featured Channels » WebRTC World - Featured » Real Time Communications » Communications Developer Zone - Developer News Advertise With Us Contact us Become a WebRTC columnist! Become a WebRTC World columnist! Want to contribute your thought leadership and expertise around this exciting new collaboration technology to a rapidly growing audience? Become a writer, blogger or columnist for the WebRTC World and this newsletter. Contact Erik Linask, Group Editorial Director, at elinask@tmcnet.com for details.

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