Featured Articles IBM is one of those companies that does plenty when it comes to innovating all on its own, but the firm learned long ago that sometimes the best strategy is to buy companies that specialize in one area or another. That is apparently the impetus behind the firm announcing the purchase of Blue Box-a managed private cloud company that has a platform built on OpenStack. Long before we learned of Gordon Gecko and the corporate takeover businesses have in merging, whether through amiable negotiations or hostile takeover this has been a piece of the enterprise from its inception. Today, solution providers participate in these 'Wheelings & Dealings' not to simply better the firm overall but to improve offerings to other businesses and the public at large. Regardless of the type of platform you have in place, your agents and your outbound call center still have to perform. The good news is the cloud-based solution offers considerable tracking capabilities that allow you to measure, adjust and measure again through a simple web browser. You can easily communicate with agents, management and even remote workers to realign your efforts so you get the performance you want. Slowly, with respect to security standards this situation is improving. In March of this year, Amazon's AWS Data Processing Agreement was approved by the Article 29 Working Party (WP29), a coalition of European Union data protection authorities. The changes will comfort customers that Amazon uses high standards of security and privacy as their data moves through or outside the EU, according to the company. This is a big step forward in the right direction. Sponsored By: VeloCloud Networks WEBINAR: WAN Technology to Assure Unified Communications Quality over Internet Tuesday June 23, 2015 TIME: 2:00pm ET/ 11:00am PT A recent Unified Communications study* found the lack of WAN bandwidth a top concern regarding the network’s ability to deliver the needed quality of service for UC applications. UC deployments are often delayed or limited by the WAN complexity and the bandwidth cost of private WAN. Although Internet links are more cost-effective, they lack the reliability and consistent performance required for quality UC delivery. The rise of the software-Defined WAN (SD-WAN) technology makes it possible for enterprises to reply on Internet links to deliver quality UC. This webinar will focus on how a cloud-delivered SD-WAN technology can assure high quality UC over any connection type Broadband or Hybrid. * InformationWeek Reports State of Unified Communications 2014 Attendees will: - LEARN the technologies that make possible to rely more on Internet links to deliver quality UC
- DISCOVER how a cloud-delivered solution leveraging SDN principles simplifies configuration and operation of the WAN for both on-premise and cloud UC applications
- EXPLORE examples of real deployments and results
Who should attend: - Enterprise IT/Networking/Infrastructure Directors and Managers
- Technology Purchasing Decision Makers
- UC Service Providers
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