Bringing Your Mobile Applications, Communications Channels Up to Customer Standards - Mobility TechZone

Date: 8/28/2013 Super Wi-Fi Summit in Progress. REGISTER NOW!

Featured Articles » 2,000 BlackBerry Q10 Smartphones Upgrade Univsion's Mobile Fleet » Battery Life in 2G, 3G and 4G LTE Maximized by TI's First Power Circuits with MIPI RFFE » Mobile Security Applications Continue to Get Better » BridgePoint Technologies and Xamarin Partner to Deliver High Performance, Cross Platform Mobile Applications » LTE Changes User Behavior, EE Finds Sponsored By: Super Wi-Fi & Shared Spectrum Summit - August 27-29, 2013 Mandalay Bay - Las Vegas Hear how White Spaces and other spectrum solutions can be utilized to offer a cost-effective, operationally sound alternative to traditional licensed broadband services. Hear from the entire alternative spectrum ecosystem and understand the technical, regulatory and business issues behind this technology. Hear about global White Spaces trials and the status of commercialization here and across the globe. Maximize your company's broadband capability and drive revenue by gaining an understanding of these alternative solutions. Register Today Top Stories » Goko Reboot after HTML5 Debacle Brings New Mobile Strategy with It » Pandora Drops Mobile Listening Cap » Trading in Apple Gear May Already Be Possible Near You » Enterprise Mobile Recognized by Gartner » Consumers Calling for Improved Mobile Commerce Experience   From The Expert Corner August 27, 2013 Bringing Your Mobile Applications, Communications Channels Up to Customer Standards Tweet By Carrie Schmelkin. Director of Content Marketing, Content Boost When Nuance Enterprise surveyed consumers last week, one very important overarching message came across loud and clear: 90 percent of consumers are more likely to do business with a company in the future if they have a positive interaction with the brand’s mobile application. This sentiment was certainly corroborated during the ITEXPO panel discussion titled “Connecting Your Business to Your Mobile Customers,” which took place this afternoon, Aug. 27, and featured speakers from Avaya, Genesys and Nuance. “Within the industry, we talk about the need to go above and beyond what the customer is expecting,”   Gregory Pal, of the Nuance Enterprise Division, announced during the panel. “But what’s more important in terms of keeping customers happy is delivering on the service expectation every single time and doing it in a way that makes it easy and efficient.”Read More Featured Videos Denwa Brings Unified Communications to the Masses Featured Resources » What is Your Mobile Content Policy? A Checklist for Content Risk Mitigation » IBM SmartCloud for Social Business Mobility » Taking Aim at a Moving Target: Creating Better Customer Relationships with an Integrated Mobile Strategy TMCnet's Blogs » Microsoft Lync Session Jam Packed at ITEXPO Featured Channels » Mobile Device Management » Mobile Security Management » Mobile VoIP Advertise With Us   General advertising Info: Click here      Become a MobilityTechzone columnist! Interested in reaching Mobility Techzone's Global Wireless and Mobile Communications Audience of 70,000 Unique Visitors? Please contact Matthew Gleeson to learn how at mgleeson@tmcnet.com or 1 (203) 852-6800 x145.

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