Latest Featured Articles GENBAND offers a cost-effective way to add video and voice to the free IM and presence capabilities of Skype for Business via its GENBAND real time communications client for Skype for Business. In the real time communications space, telecom expense management company Avotus looked to outsource some of its business processes, hiring a Business Process Outsourcing (BPO) firm. We caught up with Avotus CEO James Martino recently to understand their experiences. There's probably nothing more important on the to-do list of service providers today than enhancing network efficiency and improving the customer experience. That's because with these elements, success is possible. Avaya prides itself on providing industries with mission critical, real time communications applications. One of the areas real time communications is making a big difference in is medicine. That's the case for King Abdullah Medical City (KAMC), a referral specialist hospital in Saudi Arabia. KAMC is looking to enhance its healthcare experience for patients by improving collaboration and communication channels for teams in emergency and non-emergency medical cases. KAMC is choosing to do that through a new contact with Avaya. The imagination economy is being fueled by real time communications such as brand currency, social networking and the innovation electricity derived from constant global connectivity and communications. Digital technology has revolutionized healthcare. The industry as a whole has taken a proactive stance to use information and communications technologies to introduce new levels of efficiency to a sector that has been described as inefficient, bloated, costly and not consumer friendly. One of the ways healthcare professionals are addressing these issues is by using real-time communications to interact and engage with their patients regarding their health and well-being. The WebRTC Client solution by Ecosmob Technologies addresses these issues with privacy, security, integration, performance and reliability features. It is becoming increasingly difficult for communications developers to lay claim to a space. In the digital transformation landscape, Dialogic has taken the reigns, and today extended its cloud deployment leadership with the announcement that the Dialogic PowerMedia XMS Release 3.2 is generally available. Featured Resources Featured Channels Advertise With Us Become a WebRTC columnist! Become a WebRTC World columnist! Want to contribute your thought leadership and expertise around this exciting new collaboration technology to a rapidly growing audience? Become a writer, blogger or columnist for the WebRTC World and this newsletter. Contact Erik Linask, Group Editorial Director, at elinask@tmcnet.com for details. |
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