In the AI in Telecommunications report, Business Insider Intelligence will focus on the use of AI to enhance the customer experience, which can directly impact revenue. Each year, an estimated $62 billion is lost by US businesses after inferior customer experiences, according to NewVoiceMedia. We will discuss the forces driving firms to AI, pinpoint some of the top use cases of AI along the customer journey, and identify some of the leading companies in the space.
The companies mentioned in this report are: T&T, CenturyLink, China Mobile, IBM, Spectrum, Sprint, Swisscom, Telia, T-Mobile, and Vodafone.
In full, this exclusive report:
- Outlines what factors are leading telecoms to turn to AI technology
- Describes the benefits of using AI in telecommunications
- Highlights players that have successfully implemented AI solutions
- Discusses how telecoms should move forward with AI projects
- And much more.
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| | | AI in Telecommunications
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