Mobile commerce, or m-commerce, is on the rise. Smartphones and tablets have always come in handy for on-the-go product research, but shoppers are increasingly depending on their mobile devices to facilitate every step of the buying process. Market research firm eMarketer expected U.S. retail m-commerce sales to jump almost 40 percent between 2015 and 2016 to $123.13 billion. The same source predicts that by 2020 mobile commerce will reach $242.08 billion in U.S. sales
It seems like a no-brainer that as people incorporate mobile devices into their everyday lives, m-commerce expenditures rise accordingly. However, according to research from Business Insider, U.S. adults spent 59 percent of their screen time on mobile (compared to 41 percent on desktop) in 2015, but only spent 15 percent of their dollars on mobile (compared to 85 percent on desktop). It’s an advantage for e-commerce stores that they can increasingly access customers wherever they are, but only if they optimize their mobile experience to drive conversions...Read More
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