| | Featured Articles It can be exciting to see technologies converge, as the connection often provides new tools to help us accomplish everyday tasks or even do things we never could do before. One new convergence is providing some significant new opportunities for the sales floor, as DialogTech announced two new integrations with Adobe Marketing Cloud geared toward giving DialogTech customers more power in the field to better make sales: Adobe Analytics and Adobe Media Optimizer. Salesforce takes wraps off Service Cloud Intelligence Engine to provide comprehensive omnichannel capabilities. BT has launched a new phone designed for smaller businesses that want to take advantage of cloud technology. The BT Cloud Phone is very easy to setup and can be accessed from outside the office through a smartphone app. The cloud is no longer a fad. According to the Cisco Global Cloud Index, 78 percent of all workloads will be processed in cloud-ready data centers by 2018. Top Stories TMCnet Free Premium Content | | | | Advertise With Us | | Become a TMCnet columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details. | | |
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