Latest Featured Articles In advance of the conference, TMCnet took some time to speak with Phil Edholm, President and Principal of computing, networking, and communications consultant firm PKE Consulting. In the earliest days of hosted technologies, few people probably envisioned a future when an entire business could be run on software. It would have been particularly difficult to envision a contact center run entirely on software. Cloud contact center solutions provider, LiveOps, Inc., however, has done just that. The ability to communicate in real-time was a key desire behind the implementation of the traditional telephone service. Individuals didn't want to wait days for a message to reach the intended and as commerce crossed state lines, the need to effectively communicate drew more attention. Internet-fueled network computing has wrought such profound effects on business communications during the last decade. Remote workers and geographically dispersed workforces no longer have to interact by email or telephone alone. The Illinois Institute of Technology has been busy building on the WebRTC API to create a unique and extremely beneficial solution. The school has created the BaBL project, a real-time closed-captioning application for WebRTC. The multi-user video conferencing application also provides speech recognition and instant translation into a variety of languages as well as transcription storage using HTML5 APIs. There's no denying that the field of Web-based real time communications (WebRTC) is one that's on a rapidly growing scale, showing up in more fields and in more platforms than some might have expected. IceLink from Frozen Mountain, meanwhile, is making its presence known in the field as well, bringing its brand of WebRTC support to several new platforms, driving value for the entire field. Conversations are being raised to a new level with Videotion. Videotion is a real-time communication (RTC) and multimedia solution. It provides a virtual meeting room employing RTC and multimedia content over the Internet. Top Stories Featured Resources Featured Channels Advertise With Us Become a WebRTC columnist! Become a WebRTC World columnist! Want to contribute your thought leadership and expertise around this exciting new collaboration technology to a rapidly growing audience? Become a writer, blogger or columnist for the WebRTC World and this newsletter. Contact Erik Linask, Group Editorial Director, at elinask@tmcnet.com for details. |
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