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Following the WebRTC SDK presentations at DevCon5, was the Q&A. Because explaining SIP to the Web world was akin to telling all the JavaScript folks that they had to stay and learn "Real" Java, a simpler question was posed, "What should people use as an address with WebRTC?" Real time communications provide sales and call center agents the ability to shift the conversation from the phone and simple verbal media into a multimedia experience. A single email message provides a URL to a WebRTC-enabled page that can provide a rich dialogue and well-rounded communication experience. Mobile collaboration software provider Net Power & Light has launched video collaboration in the form of the "Spin" application, which allows up to 10 people to participate in a video call and contribute to workflows in environments where remote communications are critical. The appeal of adding WebRTC to an organization's online communications options is undeniable. It's a relatively straightforward and easy application that can quickly enhance a website and go a long way toward giving customers accessibility to your company. But there are a number of considerations that shouldn't be ignored when implementing WebRTC and the most important factor is looking at the big picture.
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Become a WebRTC World columnist! Want to contribute your thought leadership and expertise around this exciting new collaboration technology to a rapidly growing audience? Become a writer, blogger or columnist for the WebRTC World and this newsletter. Contact Erik Linask, Group Editorial Director, at elinask@tmcnet.com for details.
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