| May 02, 2014 UK-based contact center solutions provider Callstream is partnering with insurance broker software provider Open GI to offer a new range of technology and communications services to UK insurance brokers.
Through the partnership, Open GI’s customer base will be able to integrate the Callstream suite into its back office platform. The companies say that the new integrated capabilities will provide insurance brokers with: - Increased customer retention and conversion
- Combined web and call enquiry tracking for more effective marketing spend
- More efficient management of claims partners
- An immediate disaster recovery and business continuity infrastructure
- PCI compliance Level 1
- Fast responses to aggregator enquiries to maximize the ‘magic minute‘
- Ongoing reduction in capital expenditure.
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