Interactive Intelligence Named Frost & Sullivan's North American Contact Center Systems Company of the Year - TMCnet's Insurance Technology eNews

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Featured Articles » Insurance Claims Become More Efficient Process with NextGen Technology » NEOS Partners with Ness Technologies to Enhance Insurance BPM » EU Mandates All New Cars be Equipped with 'Black Box' » IVANS Insurance Solutions Aids Merchants Insurance Group with its Policy and Commission Information Solution » Solera to Acquire UK Claims-Related Business from Sherwood Group of Companies » Risk Technology Rewards Good Driving   Sponsored By: Interactive Intelligence   From The Expert Corner May 13, 2014 By Peter Bernstein Senior Editor There is a saying that, "When you are hot, you’re hot!" This is certainly applicable in the case of customer experience solutions provider Interactive Intelligence (News - Alert) who has just received the 2014 highly coveted Frost & Sullivan North American Contact Center Systems Company of the Year honor for the third time. The reasons why the company was recognized, according to the Frost & Sullivan (News - Alert) (F&S) award report, are because:  "Interactive Intelligence is a strategic leader in all aspects of contact center systems, as shown by its systematic innovation across the product portfolio, as well as how it addresses the core needs of its customers through increased scale, reliability, and flexible deployment options." As noted, this is a continuation of recognition for Interactive Intelligence of its entire portfolio of contact center, unified communications (UC) and business process automation solutions for businesses of any size.  The comprehensive solutions are anchored by the company’s flagship, Customer Interaction Center™(CIC)—an all-in-one IP communications software suite that can be deployed in the cloud or on-premises. The Frost & Sullivan North American Contact Center Systems Company of the Year Award is given annually to a single vendor based on how it performs...Read More    Featured Videos Interaction Mobilizer    Featured Resources » Enabling Collaboration in Insurance: The Role of Communications, Content, and Processes » Insurance Contact Centers in the Cloud: Communications as a Service (CaaS) Goes Mainstream   TMCnet's Blogs » 22 Countries Looking to Win Free Contact Center Makeover   Featured Channels » Account Receivable Management » Business Process Automation » CaaS » Cloud Contact Center » Contact Center Solutions - Analysis   insurance-technology.tmcnet.com is Your Source for the Latest Insurance & Technology News and Information   Sign Up For FREE    |    Visit Site    |    Free Magazine Subscription   Advertise With Us   General advertising Info: Click here      Become a TMCnet columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.

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