NEW: Bank of America drew outrage over its coronavirus response — here's how it dropped the ball
The largest US banks have spent years trying to erase the public's memory of the 2008 financial crisis, when poor underwriting standards and Wall Street operations run amok brought down the global economy.
Two weeks earlier, it drew heat after California Governor Gavin Newsom said that the lender was the only one among dozens that had not agreed to his demands for a 90-day mortgage payment holiday.
In the banking trading division, leaked audio showed a top exec rejecting concerns of staff who didn't want to come to the office for fear of the coronavirus.
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