Fully understand US consumer adoption of telehealth solutions with this chart.
| Report Snapshot: The Future of Life Insurance | | Here's how willing US consumers are to share their data with insurers … In the Business Insider Intelligence report, The Future of Life Insurance, we outline why insurers must be mindful about obtaining consumer approval for data usage. As strict rules on data storage and ownership come in under the General Data Protection Regulation (GDPR) this year, insurers will have to be doubly vigilant in seeking customers' approval to use their data for new purposes.
| | | * This chart was taken from Business Insider Intelligence's Future of Life Insurance Report, which is available to Ultimate Fintech and Payments Research Bundle subscribers. You can get full access to this chart as well as other timely updates when you sign up today. |
| Here are some other key points from the study: - The need for innovation in life insurance has never been clearer — life insurance sales on the whole are slowing, and policy ownership is hitting record lows. A lack of consumer understanding, inconvenient application procedures, low customer loyalty, and old IT systems are denting providers' returns.
- Life insurtechs are looking to revamp the space in two key ways: Consumer-focused players focus on eliminating the pain points that put consumers off buying life insurance coverage, while insurer-focused startups offer ways to improve processes and operations for the providers that still dominate much of the market.
- There are some risks attached to bringing technologies not typically used in insurance into this tightly-regulated space, but life insurers can adopt best practices to mitigate them and reap rewards, like: getting full customer approval to use their data, hiring tech-savvy compliance teams, and prioritize customer education about the product. Startups, meanwhile, should pick incumbent partners carefully.
- Incumbents' activity in life insurance innovation to date has been limited to implementing some shiny new technologies, largely on the front-end. If life insurance incumbents want to stay relevant, they'll have to invest in the core systems needed to give them the freedom to innovate and introduce changes on their own terms.
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