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Sabtu, 15 Mei 2021

Mark Zuckerberg's existential product crisis

 
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Hello, and welcome to this week's edition of the Insider Tech newsletter, where we break down the biggest news in tech, including:

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This week: Mark Zuckerberg's existential product crisis

Mark Zuckerberg

Steve Jobs famously said Apple makes products that consumers don't know they want. Facebook CEO Mark Zuckerberg has a slightly different challenge: He's creating products that people are explicitly telling Facebook they absolutely do not want.

For an organization founded on the "move fast" credo, all this product pushback is more than a little inconvenient. But this would be a problem for any company. It's tough to grow a business when news of your next product drop doesn't cause excitement but rather, alarm and opposition. 

Sure, a lot of the pushback is coming from politicians and advocacy groups. But that's the thing about being a network of platforms with 3.45 billion users: everyone is a user; and a lot of important users don't want any more of what Facebook has to offer. 

What Facebook is dealing with is much more existential than the typical constraints companies face when they get too big and powerful. Regulators can stop companies from acquiring other companies, and big businesses will often pull back on M&A when they're under regulatory scrutiny. But a tech company can't stop launching new products. In the fast-moving tech market, that's a death sentence.

And so Facebook can only press forward, making concessions but not giving up. The scaled-back Diem digital currency is expected to launch in the US any day now, Instagram boss Adam Mosseri vows not to back down on IG for kids even if he gets "slapped around" for it, and WhatsApp is warning users that if they don't agree to its new privacy terms they'll lose functionality.

Take this product or be punished is an odd pitch, especially for a product you're giving away for free. But if Facebook has taught us anything in its 17 years it's that in the internet's free consumer economy the most valuable asset a business can have is trust. Facebook treated that asset like it had no value and squandered it for years. Now it's become Facebook's biggest liability.


All the news that's fit for profit

Chamath Palipahitiya

The hottest new thing tech VCs have discovered is: themselves. 

A growing number of venture capital firms, including Andreessen Horowitz and Greylock, are becoming mini-media outlets in their own right and "going direct." That means using things like podcasts, blogs, Twitter, and Clubhouse to speak to an audience directly, controlling the narrative and presenting information on your own terms, rather than relying on the press. 

The result has been a lot of shop talk — some of it quite interesting — and self-promotion. As Becky Peterson reports, going direct is also a powerful way for tech elites to push political messages. In California, VCs who are bankrolling efforts to recall the governor and liberal district attorneys are also using their celebrity status with the tech industry to spread the message on their podcasts and other direct media channels. 

"In the case of the "All-In" crew and some other prominent VC activists, an impulse toward iconoclastic contrarianism and self-assured sermonizing honed on social media has meshed with tech riches to create a potent new political force. Against the backdrops of liberal San Francisco and Los Angeles, the VCs have cast themselves as brave voices taking a stand against corruption and crime enabled by governments run by 'far-left radicals.'"

Read the full story here:

Silicon Valley VCs are at war with the 'far left radicals' running California

District Attorney of San Francisco Chesa Boudin and Governor of California Gavin Newsom in the foreground with Silicon Valley VCs David Sacks, Cyan Banister, and Chamath Palihapitiya in the background with the California state flag between them.


Vernacular watch

"Unregretted Attrition": The management principle at Amazon that business units should shed a certain portion of employees each year. As Eugene Kim and Ashley Stewart report, Amazon managers can go to extreme, and absurd, lengths to meet their URA targets, including hiring schlubs who aren't up to snuff just to have bodies on hand to sacrifice.

"We might hire people that we know we're going to fire, just to protect the rest of the team," one manager told Insider. 


Recommended readings:

Google's No. 2 man Prabhakar Raghavan— and the boss of its most important product — is a quiet executive in charge of 21,500 people. Insiders reveal what it's like to work with him.

Mental health startups have raised a record $1.9 billion in 2021 as COVID-19 pushes VC investors further into the space

Apple's recent privacy changes are already wreaking havoc on Facebook advertisers, and ad buyers are scrambling to manage the disruptions

Hot German grocery delivery startup Gorillas has lost its 2nd cofounder in 3 months

Tech CEOs are savagely mocking WeWork's chief exec for saying the 'least engaged' employees enjoy working from home

Here's what startup employees with stock options should expect if their company goes public through a SPAC


Not necessarily in tech:

I took the personality test billionaire Ray Dalio rolled out to his hedge fund employees with the help of top psychologists. The results were mortifying — and accurate.


Thanks for reading, and if you like this newsletter, tell your friends and colleagues they can sign up here to receive it.

— Alexei

 
 
 
 
 
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