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Sabtu, 18 April 2020

Amex tweaks rewards amid pandemic

What to read today: US Mobile Wallets in 2020 and Beyond Report: An overall uptick in US consumer time spent on smartphones is trickling down to payments and commerce and driving volume in three core categories: mobile commerce (m-commerce), mobile peer-to-peer (P2P) payments, and mobile proximity payments. This report sizes the mobile payments market and identifies what''s driving growth in these key areas..
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April 18, 2020
Business Insider Intelligence
Amex is adjusting rewards to accommodate the drop in consumer spending amid the pandemic.
The card issuer is heavily emphasizing its pay with points offerings by giving customers 20% off in up to $50 total in savings through mid-April, and increasing the value of points by up to 30% in its proprietary shop.

It's also doubling rewards for takeout and delivery orders placed on Grubhub and Seamless as spending in these sectors rises — a move that could particularly appeal to millennials, who have been a key demographic for the brand.

Tweaking rewards to meet shifting trends could help Amex and other issuers amid declining spending, especially since 79% of customers cite rewards as a key factor to garnering top-of-wallet status.

Business Insider Intelligence's Jaime Toplin has the full story.

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BRIEFING HIGHLIGHTS
Chime expands early stimulus check access
Chime has expanded and modified a pilot program that gives 100,000 customers an advanced $200 on their coronavirus stimulus checks..
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BenevolentAI uncovered a potential coronavirus treatment
Startup BenevolentAI leveraged its drug discovery platform to uncover a previously approved drug as a potential coronavirus treatment.
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Amazon is putting new online grocery customers on a waitlist
Amazon announced a number of initiatives as it tries to handle soaring interest and demand for online grocery during the coronavirus pandemic.
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Google and Apple are collaborating on a wide-scale coronavirus tracking tool
Apple and Google are collaborating on a smartphone-enabled contact tracing tool to help public health officials track and halt coronavirus' spread.
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Verizon adopts virtual tech for in-home assistance amid pandemic
The coronavirus has forced Verizon to adopt virtual tech to replace home visits as it looks for new ways to continue performing essential operations.
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Amazon is starting to accept more nonessential products from third-party sellers
Amazon is set to handle more nonessential goods just as stores are being ordered to stop selling such items – pushing consumers to shop online.
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Chase strengthens mortgage borrowing standards
JPMorgan Chase requires new mortgage loan applicants have a minimum credit score of 700 and make a down payment equal to 20% of the home's value.
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PayPal, Intuit, and Square Capital can now facilitate government loans
PayPal, Inutit, and Square Capital have been given the green light to participate in the US SBA's emergency loan program for small businesses.
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Amazon is pulling back on promotions to handle surging demand
Amazon is moving away from promotions and events that drive sales amid increasing order volume and operational complications.
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Banks are split on using stimulus checks to cover negative balances
Banks are split on whether they use consumers' stimulus funds to cover negative account balances or give temporary overdraft relief.
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RESEARCH IN FOCUS
US Mobile Wallets in 2020 and Beyond Report
An overall uptick in US consumer time spent on smartphones is trickling down to payments and commerce and driving volume in three core categories: mobile commerce (m-commerce), mobile peer-to-peer (P2P) payments, and mobile proximity payments. This report sizes the mobile payments market and identifies what''s driving growth in these key areas.
Get the full report →
Telemental Health Report
This report explores how the onus of the US' mental health crisis falls on health systems and hospitals, and how they can navigate the costly dilemma via telemental health. We dive into challenges providers are presented with amid the crisis and how traditional mental health strategies are falling short in addressing them.
Get the full report →
The Online Grocery Report
Business Insider Intelligence looks at a variety of grocers' curbside pickup and grocery delivery options, analyzing how they compare with competitors' strategies, how profitable they are for the grocer, and what their future may be. Finally, we examine different strategies companies can use to optimize the profitability of their online grocery offerings.
Get the full report →
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