WebRTC Woos Contact Center - WebRTC World

Latest Featured Articles » WebRTC Woos Contact Center It is clear that by adding new media types, it offers new opportunities for interaction. And Oracle is currently working with BBVA bank in Spain. As Pitts described, a new customer simply signs on to the website and can initiate a WebRTC conversation. In Spain, regulations require bank customers to provide a state issued ID and by leveraging WebRTC to enable video validation can take place online, and account can be opened on the call. » FreeSWITCH Version 1.6.9 Brings New Features to Popular Tool Thanks to WebRTC connections, FreeSWITCH can offer a complete video conferencing system, but it can also function as a complete central telephone system. FreeSWITCH got its start back in 2006, and was routinely used as a means to route voice over Internet protocol (VoIP) traffic between consumer locations and data centers. » TokBox Interactive Broadcast Solution Delivers Powerful Production Tools The new TokBox Interactive Broadcast Solution for media will give producers the tools they need to create and host their own video-enabled talk shows on mobile and web platforms. » WebRTC an Important Part of Augmented Reality Development WebRTC has been steadily transforming the communications world, impacting a number of markets from contact centers to the educational sector. And the growth forecast for the technology and its solutions is pretty bright, with the market expected to reach $3 billion by 2020, fueled by a need to embed real-time communications into a variety of applications and services. Sponsored by Vidyo WEBINAR: WebRTC + Cloud: A Perfect Storm for B2B & B2C Video Collaboration Tuesday, July 12, 2016 1:00 PM EDT / 10:00 AM PDT Register Today Top Stories » RTC Shaping Our Future: GENBAND CEO & Kandy Head to Canadian Telecom Summit » CenturyLink Adds GENBAND to Government Contract Services » GENBAND Brings Ottawa a New Cloud Center of Excellence » GENBAND Recognized Globally for Real-Time Communications Featured Resources » Cloud Usage Risk Report » Internet Quality Report » Omni-channel Callback Solutions a Today Way to Connect with Customers Featured Channels » Communications Developer Zone - Developer News » WebRTC World - Featured » Real Time Communications Advertise With Us Contact us Become a WebRTC columnist! Become a WebRTC World columnist! Want to contribute your thought leadership and expertise around this exciting new collaboration technology to a rapidly growing audience? Become a writer, blogger or columnist for the WebRTC World and this newsletter. Contact Erik Linask, Group Editorial Director, at elinask@tmcnet.com for details.

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