Services in a Cloud World: Identity Crisis or Opportunity? - TMCnet's Cloud Communications eNews

Featured Articles » Services in a Cloud World: Identity Crisis or Opportunity? While the Cloud and its impact on the technology industry is written about frequently, often overlooked is its impact on the Professional Services (PS) businesses of technology companies. Traditionally representing 20 percent or more of software companies' total revenue, PS has been a key contributor to financial performance as well as a key service to assist customers in adopting, integrating, and implementing software technology and updated business processes. In the world of the cloud, the role of PS is increasingly playing an integral role in defining the customer experience and driving overall enterprise growth. » XCEL to Leverage Canadian Web Hosting to Deliver VMware-based Cloud XCEL Professional Services provides IT support and consulting services to major cities in Western Canada. In order to expand its service offering, it will now partner with Canadian Web Hosting which offers enterprise-grade infrastructure-as-a-service throughout the country. » From Pilot to Production: Getting High Performance Private Clouds off the Ground There is tremendous interest in hybrid clouds among enterprises today. Hybrid clouds afford the opportunity to combine the scalability, reliability and efficiencies of a public cloud with the security and control of a private cloud. » IBM Commercializes New MobileFirst Managed Mobility Services for Macs According to the announcement, IBM will commercialize the new MobileFirst Managed Mobility Services to deliver an easy, secure self-service and support for Macs. This new solution will help large enterprises integrate Macs within their IT infrastructure as the numbers for PCs continue to decline. Top Stories » IBM Gives Tractor Supply Company's Website, Cloud Operations Extra Horsepower » Masergy's Cloud Router Wins Stratus Award » Vertical Wave IP Adds Applications in the Cloud » Small Teams Leveraging Big Technologies: WebRTC, Cloud TMCnet Free Premium Content » Benchmarking Web Server & Database VMs on Public Cloud » Cloud: The Essential Buyer's Guide » How a Cloud Phone System Benefits Multi-Site Businesses Featured Channels » Cloud Computing - Columns » Cloud Computing - Features » Cloud Contact Center Advertise With Us General advertising Info: Click here Become a TMCnet columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.     RESOURCES   Whitepapers Publications Videos Events Webinars Blogs Free eNewsletters

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