The New Year brings new opportunities to look back, and–more importantly–look forward. In 2015, many IT managers will resolve to keep their systems up and running 24/7 without fail. And no wonder: An average service outage can result in $385,000 in related revenue loss.
The costs are significant, but the five causes of communications outages are relatively simple.
According to an analysis of our customers in a recently published white paper, the top five causes of communications outages—and the percentage of those outages that could potentially have been prevented had best practices been followed—are:
- Power outage: 81 percent
- Lack of routine maintenance: 78 percent
- Hardware failure: 52 percent
- Software bug or corruption: 34 percent
- Network issue or outage: 27 percent
"Nearly two-thirds of outages resulting from the top five causes, and more than a third of all outages, could have been avoided by using industry-leading outage prevention practices," writes Joey Fister, Senior Director of Emergency Recovery and CALA Technical Support Services.
In this white paper, Avoiding Outages: Preventive Steps to Avert Five Key Causes, Fister's insights can help companies avoid revenue loss...Read More
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