WebRTC: For Better Customer Care, More Meaningful Learning - WebRTC World

Latest Featured Articles » WebRTC: For Better Customer Care, More Meaningful Learning We've been hearing all about the benefits provided by the latest breakthrough technology, WebRTC, and the innovations it has set forth to provide when it's adopted by so many more in the months to come. » Temasys Releases Commercial Licensing for WebRTC Plugin WebRTC has taken enterprises by storm. They can now use the technology for internal communications and for customer service and support. The protocol turns modern Web browsers into audio and video communications tools that require no additional plugins or addons - that is unless one considers Internet Explorer and Safari. » VidyoWorks, VidyoConferencing Tools Bring WebRTC Support It's becoming clearer, seemingly with each passing day, that Web-based real time communications (WebRTC) is the next big thing when it comes to communications. The idea that we can do with a Web browser what would have taken entire separate apps or just specialized components is staggering, and many companies are not only putting these tools to work, but are also developing the future of these tools. Vidyo is proving no exception, as it has brought WebRTC support to the newest versions of both its VidyoConferencing tools and VidyoWorks platform. » Rebooting Marketing with Real Time Communications EngageSimply CEO Judy Shapiro is on a mission to reboot marketing from its dependence upon mindless Web impressions by getting real people back into the equation in real time. Top Stories » Skype for Business Brings New Connectivity to Business Users » Samsung Highlights Innovation in Mobile » Mobile Services Main Form of Communication in Africa » Huge Mobile Subscriber Growth Forecast for Sub-Saharan Africa Featured Resources » Are you Ready for 2020? » Mobile Test Automation Best Practices » 5 Things Every Workplace Should Consider As They Cope With Enterprise Mobility » How Will Your IoT Application Outlive the Hype? Featured Channels » Workforce Optimization » IP Communications » Conference Call Services Advertise With Us Contact us Become a WebRTC columnist! Become a WebRTC World columnist! Want to contribute your thought leadership and expertise around this exciting new collaboration technology to a rapidly growing audience? Become a writer, blogger or columnist for the WebRTC World and this newsletter. Contact Erik Linask, Group Editorial Director, at elinask@tmcnet.com for details.

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