Insurance Technology - Looking Ahead to 2013: Insurance Technology Adapts to New Devices, Changing Needs - TMCnet's Insurance Technology eNews

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ITExpo Expo 2013 in: 40 Days. REGISTER NOW!   Featured Articles » Data Breach at Nationwide Insurance Affects More Than 1.1M People » Healthcare Payer Organizations Use TriZetto Performance Insight to Compare Performance with Peers » Generali France Selects Accenture Life Insurance Platform » U.S. Insurer Selects Kofax Communication Server Solution » Eurobase Insurance Solutions' Synergy Picked by Arch Re Fac   Sponsored By: Interactive Intelligence   From The Expert Corner December 19, 2012 Insurance Technology - Looking Ahead to 2013: Insurance Technology Adapts to New Devices, Changing Needs By Ed Silverstein , TMCnet Contributor As the New Year is poised to begin, insurance companies continue to see some long-term trends in technology. Just as with other sectors, mobile devices continue to be increasingly popular. Even last year, there was a clear direction toward mobile options. "Mobile apps don't replace everything we do on the PC, but we are going to be targeting things where it makes sense," Kirsten Pedersen, vice president of operations at Penn Mutual, told Insurance & Technology, last year in a statement, which continues to ring true. "There are going to be places where it is appropriate to do the mobile app, such as making it possible for producers to get information on pending cases... Read More    Featured Videos Interaction Process Automation in Insurance    Featured Resources » Extending Contact Center Capabilities Across the Insurance Enterprise: Conjoining Social, Mobile, ECM, and Process Automation » The New Customer Service Model in Insurance: Enabled by Unified Insurance Solutions   TMCnet's Blogs » Interactive Intelligence Launches E-Commerce Website: Customers Get Easy Access to Expanding Ecosystem Apps   Featured Channels » Account Receivable Management » Business Process Automation » CaaS » Cloud Based Contact Center » Contact Center Solutions - Analysis   insurance-technology.tmcnet.com is Your Source for the Latest Insurance & Technology News and Information   Sign Up For FREE    |    Visit Site    |    Free Magazine Subscription   Advertise With Us   General advertising Info: Click here      Become a TMCnet columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.

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